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Finding and Managing Contract Staff


I remember looking up from my desk as the door to my office opened unexpectedly.  The consultant crucial to one of my anchor client projects entered – pale and slightly jaundiced – and announced as calmly as he could, “I’m going to the hospital.”  That evening he underwent emergency surgery.  Thankfully, he went on to fully recover and return to work… weeks later. Refocusing on my business situation at that moment, my boat was a critical person down and sinking fast.  How would you handle it?  Paddle faster?  … [Read more...]

Keys to Selecting an Indian Outsourcing Partner


Finding someone with an India offshore horror story is a little like trying to find fireworks on the 4th of July (or Diwali, for my Indian friends…).  They’re everywhere. That’s odd, frankly. To believe the mantra of “Brand India,” offshoring buyers get superior East Indian technical training coupled with the best available processes, resulting in far superior results than you can achieve on your own.  “We’re better than you” – that’s supposed to be the value. Something is going wrong. Brand India’s … [Read more...]