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Break All the Rules: Business Lessons from MasterChef

MasterChef

I have to admit I have this love/hate, moth-to-the flame relationship with reality TV: I resent that it's the nearly the only thing made any more, and yet I keep getting drawn back in. But what really fascinates me is when, like last night, an episode of MasterChef can serve as an advertisement for the importance of market research. If you didn't see it, the final challenge of the night pitted Red Team vs. Blue Team in true Gordon Ramsay style to cook the best hamburger for hungry truckers.  The truckers … [Read more...]

Six Ways to Improve Signal-to-Noise with Roundtables

Round Table

Our thirst for information is far outpacing our growth in need for money. If you’ve had business success, you already know access to information is critical, so this may not surprise you. But according to U.C. San Diego’s ongoing “How Much Information?” study, the average American’s daily consumption of data – things like phone calls, emails, videos, television shows, tweets, songs, even books, magazines, papers and the like – has ballooned to more than 34 gigabytes per day, up from a still … [Read more...]

How to Grow Your Business

Achieve high performance through better strategic planning and execution.

We're drawing closer to fall which for my business tends to be a busy time - a time of renewal as business owners and managers get back from summer vacations... and begin looking forward to Christmas vacation. I really got stuck on the idea of touching the pulse of as many savvy people as I could to really find out what the top issues are right now. So last week, I did something that seemed logical at the time - I asked the folks on my list a very simple question: What's the biggest challenge you're facing … [Read more...]

Strategic Planning in a Challenging Year

Focused Strategic Planning

This past weekend, I had the pleasure of being the facilitator for Associated Builders and Contractors of Western Washington (ABC) at their annual Leadership Planning Conference in Blaine, WA, overlooking both the Pacific Ocean and the border of Washington state and British Columbia, Canada. It was a spectacular location, complete with incredible wildlife like the eagle in the picture above. But it also focused the spotlight on the importance of a rigorous, regular strategic planning process for any serious … [Read more...]

Five Keys to Overcoming Management Overwork

optimize your management processes for high performance.

There’s an especially strong theme coming from owners and their executives: the desire to invest smartly in improving business results. Actually, it’s stronger than that. It’s an awakening to the absolute fact that “business as normal” is simply not okay. It’s not okay to struggle and kick and scream and work hard and still produce… fill in the blank for yourself: the same old sales results, a lack of profit, not enough clients, insufficient productivity, a lack of satisfaction, or all of the … [Read more...]

The Leadership Rabbit Hole

Lacking accountability and performance? Maybe you're in the Leadership Rabbit Hole.

Recently, I had the dubious honor to work with a senior executive who just doesn’t get it. Rodney was V.P. of Marketing for a leading manufacturer of networking technology.  (Or so we’ll say – substitute the leader, politician, or other important person of your choice.)  As such, it is Rodney’s job to create demand for his company’s products.  And yet after months of effort, demand had actually decreased, Rodney’s team became alienated, and the company’s performance suffered as a result of his … [Read more...]

Block and Tackle, But Know Your Goal

Set the right goals and follow up with the right action plans for high performance.

In a classic 1964 football game against the San Francisco 49ers, Minnesota Viking Jim Marshall recovered a fumble and made an impressive 66 yard return all the way to the end zone.  Unfortunately, it was the wrong end zone, resulting in Marshall handing a free score to his competition when he threw the ball out of bounds. In business, we’re often told that when times get tough it’s a mistake to over-think. That instead, we should just drive hard to get the ball and push down the field at all costs, but … [Read more...]

Sabotage Your Business in Ten Easy Steps

Businesses fail for common reasons. Learn how to avoid them.

The nice thing about cars is they’re predictable. Every model has its own quirks that tend to act up like clockwork, and any mechanic worth his salt can tell you what to look for.  I remember my 1987 Honda Accord (an otherwise exceptional vehicle) had a body joint below each tail light that, as if on cue, rusted out… right along with every other 1987 Honda Accord in the exact same spot. It’s the same with businesses.  Businesses tend to have very common cracks and crevices that expand and contract as the … [Read more...]